Support

We're here to help. Get answers to common questions or reach out directly.

Common Questions

How do I delete my account?

Open the App → Settings → Account → Delete Account. All your data will be permanently deleted within 30 days.

How do I restore my Premium subscription?

Open the App → Settings → Subscription → Restore Purchases. If your subscription was purchased on this Apple ID, it will be restored automatically.

How do I cancel my Premium subscription?

Premium subscriptions are managed by Apple. To cancel:
1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find PeptideTrackr and tap Cancel Subscription

Can I export my data?

Yes. Open the App → Settings → Export Data → Export as PDF. Your protocol and dose log will be exported in a shareable PDF format.

Is PeptideTrackr HIPAA compliant?

PeptideTrackr is a personal tracking tool, not a medical device or covered entity under HIPAA. Your data is encrypted and private, but the App is not designed for use by healthcare providers subject to HIPAA regulations.

What peptides are supported?

PeptideTrackr currently supports 143+ peptides, bioregulators, and hormones, including:

If a peptide you use isn't listed, email us and we'll add it to the database.

Still have questions?

Email us at support@peptidetrackr.app

We typically respond within 24 hours.

Beta Feedback

If you're a beta tester and want to report a bug or suggest a feature, join the PeptideTrackr Beta Discord server. You'll receive an invite link when you join the TestFlight beta.

Report a Security Issue

If you've discovered a security vulnerability, please email security@peptidetrackr.app with details. Do not post security issues publicly.

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